A24. Why Is my Windows Letterhead Not Displayed Correctly?

On Windows, letterheads are saved as a single image tied to specific coordinates. These coordinates refer to standard screen resolution.

If you modify your screen resolution in your Windows system preferences, e.g. from 125% to 150%, your letterhead will not be positioned correctly. You should choose a screen resolution and apply it to every computer in your firm. You can also create specific letterheads for various screen resolutions.